Services
The Government is set to increases services at Huduma centers across the country to ease access to essential services. Public Service Cabinet Secretary (CS) Justin Muturi said that the government was committed to devolving public services to the grassroots through the Huduma centers.
Speaking on Sunday during a visit to Lambwe National Youth Service center in Homa Bay county, Muturi said that the objective was to cushion Kenyans from traveling long distances in search of the services. The Huduma Centers were started across the country by the government during the last decade to provide services to the people as a one stop shop.
Muturi said the government will increase more services in Huduma centers to enable citizens to get served efficiently. He stressed that the government was committed to easing the costs incurred by citizens to travel long distances to areas where the services were centralized.
“I cannot say how many or the percentage of the services we are going to add to Huduma Kenya but we are in the process of adding more services. Our objective is to alleviate Kenyans from the burden of travelling long distances in search of government services,” Muturi said. The CS urged county governments to take cue and take their services to Huduma centers to improve service delivery to the people.
Muturi argued that provision of county government services in Huduma centers will cushion citizens the burden of travelling from one county department to the another. “There is no need for citizens to keep moving from one county office to another in search of services which can be offered at a central place. I urge our county governments to bring their services to Huduma Kenya in large numbers,” Muturi said.
The CS said they had also started Huduma Mashinani programme which involves provision of mobile services from Huduma centers. In this programme, government officials from Huduma centers move to interior parts of counties to serve residents occasionally.
“We encourage our workers to continue serving citizens better. I have been impressed by the Huduma Mashinani Programme and I encourage it to continue because we need to reach out to as many citizens with government services as possible,” Muturi said.
